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Q- How much is shipping? 
A- We Offer Free Worldwide Shipping On All Orders!

Q- How long does shipping takes?
A- CND & US orders take between 8-16 business days to arrive at their destination. Some products with high demand can take up to 20 business days.
International delivery usually takes between 10 – 15 business days. 

Due to unexpected Covid impacted delays, orders could take longer depending on items and destination requested.

Q- Where is my order?
A- You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.
Most orders worldwide will be received within 1-2 weeks of placing your order, depending on the product ordered and the destination.

Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 business days after your order is placed. Please reach out if you haven’t received your tracking number 5 business days after placing your order by contacting support at

Q - I've lost my tracking number. What can I do?
A: Simply contact us at with your full name and mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 6 hours of placing the order.

            We Can Change:

                 - Your delivery details
                 - Your name
                 - Your email
                 - Your phone number

Q- How can I cancel my order? 

A- You must contact us within 6 hours.
    -We cannot cancel your order once it has already been shipped.  

Q - What is your return policy?
A: Items are returnable up to 30 days after purchase if they meet the criteria noted in our Refund and Return Policy.

Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send a video showing your defective product not working to within 7 days of receiving your item. 

Contact us
If we still haven't managed to answer your question please feel free to contact us at and we'll get back to you within 48 hours!